Software: Support

Supported Operating Systems

Current versions of Itasca software (see the "Release History" on the Software Overview page for the list of these) are supported on the following Windows operating systems.

• Windows XP, 32- and 64-bit
• Windows Vista, 32- and 64-bit
• Windows 7, 32- and 64-bit

Any other operating system not specifically listed above is NOT supported by Itasca for use with Itasca software. Itasca software may run on these platforms, but as they are not supported Itasca provides no assurance of compatibility with them and will not provide support for them.

Itasca's 32-bit codes are operable on 64-bit computer systems, however, they are not 64-bit programs and do not have 64-bit addresses. Itasca recommends that, whenever possible, users run versions of Itasca codes matched to the 32-bit or 64-bit environment of their computer.

In general, when new Windows operating systems are released it becomes possible, even likely, that there will be errors if users try to use their old installation CD for an Itasca program on the new operating system. In this case it is strongly recommended that the user obtain the latest installation CD available from Itasca for their software.

If you are experiencing problems related to your operating system that are not resolved by the information available here, feel free to contact Itasca for assistance with your issue.

Windows 7 Support Statement

Itasca software is Windows 7 compatible. Testing confirms that the current versions of Itasca codes at the time of the Windows 7 release — FLAC 6.0; FLAC3D 4.0; UDEC 4.0; 3DEC 4.1; PFC2D 4.0; PFC3D 4.0 — are fully operable on 32-bit and 64-bit Windows 7 systems. Until Windows 7 is no longer supported by Itasca these versions and higher of each Itasca code may be expected to be supported on Windows 7. Itasca is committed to supporting its software on the latest commonly available Windows operating systems. If you feel there is an error operating your code that is related to the Windows 7 operating system, please let us know. Please be aware that previous versions of the Itasca codes listed above are not supported for use with Windows 7 — though users are not prohibited in any way from using them if they find them operable on that operating system.

Non-Supported Operating Systems

Itasca's end user license agreement does not prohibit use of Itasca software on non-Windows platforms (Mac, Linux). However, as stated above Itasca provides no support for these systems and it is completely up to the user to do what is needed to install and run Itasca software on these systems, if possible at all.

Can the code be Run on Windows Server 2008 (or other non-supported Windows Version X)?

Maybe. Our experience is that the code itself will work without any difficulties on any Windows operating system, and that the principal problem to be anticipated when going to non-supported Windows operating systems is key-related errors. If one of these occurs, a user can contact SafeNet tehcnical support for help. If there is no key error and the program can be started and cycled, then we expect that it will, in all other respects, be compatible with the operating system. However, we cannot confirm this result as we ourselves have not tested these systems as part of our quality assurance measures, since they are not officially supported.